Frequently Asked Questions
Will all the Subscription Boxes I receive with a subscription be identical?
Each months box will be unique and contain a different selection of toys of equal selection and quality.
How do I use a discount code?
Discount codes can be entered during checkout.
What does Postage Cost?
Postage is set at £2.99 per order, no matter how much you order.
Postage is including in the price for subscription boxes.
Are the handmade catnip toys washable?
Our toys are safe to wash but washing will reduce the potency.
Delivery
We use Evri courier service to deliver your orders. You will receive a tracking number on despatch. We try to despatch all orders within 1-2 days stock permitting. Personalised items may take a little longer. We will inform you if this is the case.
Returns Policy
Cats' welfare is our ultimate priority. Due to hygiene where cats are concerned returns are only accepted for faulty items. Please scroll down to contact a customer service cat.